UK - Free for Order Over €150

Standard Delivery ( 7 - 15 Working Days)

Priority Delivery (5 - 8 Working Days)

Europe - Free For Orders Over €100

Express Delivery ( 7 - 15 Working Days): FedEx International Duties Paid

Priority Delivery (5 - 8 Working Days): FedEx Priority Duties Paid

Our EU customers will not need to pay any duty or VAT to clear customs

USA - Free For Orders Over $100

Standard Delivery (7 - 15 Working Days): FedEx International

Priority Delivery (5 - 8 Working Days): FedEx Priority International

Canada - Free For Orders Over $100

Standard Delivery ( 7 - 15 Working Days): FedEx International

Express Delivery ( 5 - 8 Working Days): FedEx Priority International

Rest of World (International)

Standard Delivery (10 -15 Working Days): FedEx International

Priority Delivery (5 - 10 Working Days): FedEx Priority

Duties & Taxes

Delivery to any other country, including but not limited to; the US, Canada, Australia, South Africa or any European country 

Customers are liable for any duties & taxes incurred once your parcel reaches the destination country.

Custom Orders

Custom orders will take between 3-5 weeks to handcraft & deliver due to the strict quality control testing we carry out once your piece has been handcrafted, this ensures your piece lasts a lifetime and is eligible to be replaced under our lifetime warranty.

Failed Delivery

If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Adascious Empire) at the customers expense. The expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.

Items Not Received But Tracking Shows Delivered

Please note we do not refund or replace items that are marked as delivered by the courier. For this reason, we always recommend that you get items delivered to a secure address. Visit our FAQ page for more details.

How is COVID-19 affecting my delivery?

Please note that due to Covid-19 processing and delivery times are longer than expected; you will be notified by email regarding updates on your order. Please stay safe during these times.

Delayed orders

If you live in the US and your order hasn't arrived after 15 working days of the estimated delivery time please contact via email adasciousempire@gmail.com

If you live outside the US and your order hasn't arrived after 20 working days of the estimated delivery time please contact via email adasciousempire@gmail.com

Customer care have access to delivery records, we know when your parcel has been delivered or delivery was attempted. If the parcel is at your local delivery office then please contact them to arrange redelivery. If you're not sure please contact via email adasciousempire@gmail.com

If the goods are lost by our courier you will need to open a claim against them, if you need any help simply contact via email adasciousempire@gmail.com